Utilities Affordability Credit Program Application

City of Fresno

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Processing Time: Applications will be processed within 7–10 business days of receipt. Approved credits will be reflected in the next billing cycle.

Questions? Call us at (559) 621-6888

Eligibility Criteria: To be eligible to receive a $5.00 monthly credit for the Water Affordability Credit Program (WACP) and/or a $5.00 monthly credit for the Solid Waste Affordability Credit Program (SWACP):

  • The utility account must be in the name of the applicant (account holder);
  • The applicant must be billed and pay for water and/or residential solid waste services from the City of Fresno;
  • The applicant must live at the property which will be receiving the affordability credits;
  • The applicant may qualify if they are eligible to receive PG&E's CARE Program, one of the Fresno County Human Services programs or based on annual income.

LIMITED FUNDS AVAILABLE

Due to limited funding and in the interest of equity, applicants must apply each year on a first-come, first-served basis. Applications must be submitted by May 31 of each year.

Affordability credits will be issued for a 12-month period from July to June to qualified applicants. If all qualified applicants are enrolled and the budget is not depleted, additional applications will be accepted until all affordability credits are utilized.

For additional information, call (559) 621-6888.

Customer Information

Please enter your first name.
Please enter your last name.
Please enter a valid email address.
Please enter the service address.
Please enter the service ZIP code.
Please enter your utility account number.
Please enter your telephone number.
Please enter your driver's license or ID number.

Credit Type Selection

Check for which credit(s) you wish to apply: *

Proof of Eligibility

Check all boxes below which apply to your household:

Pacific Gas & Electric (PG&E) Program

Fresno County Human Services Programs

Annual Maximum Household Income:

Eligibility Verification Document *

Upload a document that proves eligibility (e.g. PG&E CARE letter, benefit award letter, or income verification).

Disclaimer: Submission of the required document(s) is mandatory. Applications missing the required documentation will be considered incomplete and will be denied.

Accepted formats: PDF, JPG, PNG, GIF, DOC, DOCX

Maximum file size: 10MB

Please upload a required eligibility verification document.

Signature

By signing this application, I certify that I meet the income eligibility requirements as identified above. I also agree and understand that:

  1. The information provided in this application is accurate.
  2. The utility account at the address which will be receiving the affordability credits is in my name.
  3. I live at the address which will be receiving the affordability credits.
  4. I must re-apply each year for eligibility determination.
  5. After enrollment, I may be required to provide proof of eligibility.
  6. I must notify the City of Fresno if my household is no longer eligible for the affordability credits.
  7. I will pay back all issued credits if it is determined that any information provided is not accurate.
  8. I will become ineligible for affordability credits if my utility service is shut off for nonpayment.
Please enter your signature.
Please enter the date.
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